Return Policy

Return & Refund Policy

Please read our return policy carefully before making a purchase.

1. Return Period

You may request a return within 14 days of receiving your product.

Requests submitted after this period may not be eligible for a refund.

2. Eligibility for Returns

To be eligible for a return, items must:

  • Be unused

  • Be in original condition

  • Be returned in original packaging

We reserve the right to reject returns that do not meet these conditions.

3. Non-Returnable Items

Certain items are not eligible for return, including:

  • Personal or hygiene-related products once opened

  • Customized or personalized items

4. Return Process

To initiate a return, please contact us at:
📧 info@michael-amanda-boston.com

Include:

  • Your order number

  • Reason for return

  • Photo of the item (if damaged or defective)

We will provide further instructions once your request is reviewed.

5. Refunds

Once your return is received and inspected, you will be notified of the approval or rejection.

If approved, refunds will be processed within 5–10 business days to your original payment method.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Please contact us within a reasonable time after delivery

  • We will offer a replacement or refund where appropriate

7. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost returns.

8. Cancellations

Orders may be canceled within a short period after purchase before processing begins.

Once an order has been processed or shipped, cancellation may no longer be possible.

9. Important Notice

We aim to provide fair solutions in case of any issues.
We encourage customers to contact us first before initiating disputes or chargebacks.

10. Contact Information

For any questions regarding returns or refunds, please contact:

📧 info@michael-amanda-boston.com

Company Information

Aureviaz LLC
1603 Capitol Ave
Ste 413 E172
Cheyenne, WY 82001
United States